SATO

About SATO

SATO is a Japanese company founded in 1940. Originally, it was a plant producing and selling machines for processing bamboo, rattan and palm wood. In 1962, the company’s founder, wanting to improve production, invented a manual labeller. This one quickly gained immense popularity. Thanks to this achievement, new perspectives were opened for the company – it soon began to develop towards solutions in the field of AIDC (Automatic Identification And Data Capture).

Today, SATO is a supplier of some of the most modern identification systems and devices. The company’s clients are companies and organizations from all over the world – its offices are located in over 25 countries, and the brand’s products are economically present in over 90 countries.

SATO Offer

SATO’s offer includes:

  • printers (industrial, office, portable, designed to create RFID tags, etc.)
  • manual labeling systems,
  • scanners (including linear and 2D codes, RFID tags),
  • laptops with the function of collective or wireless data collection,
  • software, drivers, IT tools, etc.

The brand is appreciated all over the world because it offers complete solutions for various industries, incl. healthcare, transport and logistics, retail, gastronomy and production. At the same time, the products from SATO offer are durable, extremely functional and ecologically manufactured.

Service of SATO devices

Service of SATO devices guarantees professional technical support throughout the working week – from Monday to Friday, from 8:00 to 16:00. As part of the favorable service contract we offer, we also provide assistance on weekends, 24/7. Our specialists have extensive experience in working with devices of this brand, therefore they are always able to quickly diagnose the problem.

You can get SATO technical support by:

  • calling: (18) 44 00 778,
  • writing an e-mail to: serwis@ibcs.pl,
  • filling in the contact form on the website: www.ibcsservice.pl.

We provide professional service for SATO, for devices:

  • covered by a service contract (with the purchased ibcsPomoc package),
  • bought in our store (under warranty, with ibcsPomoc package purchased),
  • not covered by the warranty, purchased elsewhere, etc. – then we try to propose the most favorable quote.

We execute orders remotely and stationary quickly. Depending on the situation, we take the equipment to the IBCS headquarters or send our specialists to your company. We offer comprehensive service for SATO devices – we repair, clean, configure, maintain and calibrate them. In the event of more serious problems, we rent replacement devices to help you continue working.

Do you use SATO equipment in your company or organization? In case of any problems, contact IBCS Poland immediately! Contact us by phone, e-mail or via the form on our website. Would you like to have access to 24/7 technical support and free service for SATO devices? Sign a favorable contract to ensure your continued support. Trust the specialists – put your company equipment in good hands!